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Privacy Policy

ProBro E-commerce Website Privacy Policy

Effective Date: 25 January 2024

Thank you for visiting ProBro, an e-commerce website specializing in cameras, microphones, and related studio and video production equipment. Your privacy is important to us, and we are committed to protecting and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website.

By accessing or using the ProBro website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website.

1. Information We Collect

  • Personal Information

When you create an account, make a purchase, or contact customer support, we may collect personal information such as your name, email address, shipping address, and phone number.

  • Payment Information

When you make a purchase, we collect payment information, including credit card details and billing address, to process your transactions securely.

  • Device Information

We may collect information about the device you use to access our website, including the device type, operating system, and browser.

  • Website Usage Information

We gather information about your interactions with our website, including pages visited, products viewed, and the time spent on each page. This information helps us improve our website and user experience.

2. How We Use Your Information

  • Order Processing

We use your personal and payment information to process and fulfill your orders, including shipping and delivery.

  • Account Management

Your account information is used to manage your account, provide customer support, and communicate with you about your orders.

  • Marketing and Promotions

With your consent, we may use your contact information to send you promotional materials, newsletters, and updates about our products and services.

  • Analytics

We use website usage information to analyze trends, track user interactions, and improve the functionality and performance of our website.

3. Information Sharing and Disclosure

  • Third-Party Service Providers

We may share your information with third-party service providers who assist us in various business operations, such as payment processing, shipping, and marketing.

  • Legal Compliance

We may disclose your information if required by law or in response to a valid legal request.

4. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage method is entirely secure, and we cannot guarantee absolute security.

5. Your Choices

  • Account Information

You can review and update your account information by logging into your ProBro account.

  • Marketing Communications

You can opt-out of receiving marketing communications by following the instructions provided in the emails or contacting customer support.

6. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. The effective date at the top of the policy indicates the last time it was revised. We encourage you to review this Privacy Policy periodically.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [contact@probrowebsite.com].

Thank you for trusting ProBro with your personal information. We are committed to ensuring the privacy and security of your data.